About Us
Welcome to OTILE.com, where excellence meets variety in the world of premium tiles. Our expertise extends to a diverse range of materials, including Porcelain tiles with wood, concrete, fabric, and decorative looks, as well as Glass mosaic, Metallic, Monochromatic, Laminate marble on porcelain, marble, granite, limestone, slate, soapstone, roofing slates, and more. At OTILE, our commitment to excellence ensures that every product in our collection is meticulously inspected, guaranteeing both integrity and superior quality.
Sample Before You Order:
We believe in empowering our customers to make informed decisions. That's why we provide free samples, encouraging you to experience the texture, color, and quality firsthand before confirming your order. Your satisfaction is our priority.
End-to-End Service:
At OTILE, we go the extra mile to make your experience seamless. From coordinating with you to determine a convenient delivery date to handling all aspects with our shipping agent, we take care of every detail. Our end-to-end service is designed to provide you with peace of mind and ensure your order arrives safely and on time.
Affordability and Accessibility:
We understand that your ideal product may be in a warehouse in another state. No worries! Whether you reside in Florida or any other location, we ensure you get your desirable products on time and to your project site with minimum cost. Our nationwide warehouse network enables us to fulfill your orders efficiently and economically.
Building Lasting Relationships:
At OTILE, your satisfaction is paramount. We actively seek feedback from our clients, urging them to grade our services and suggest ways we can enhance their experience. This continuous dialogue allows us to evolve and consistently improve our services to exceed your expectations.
Tailored Luxury Projects:
For high-end luxury projects, our dedicated support team in China collaborates on a personalized level. We initiate the process with a meeting with the project's architect, taking detailed notes on the project's goals. We then gather order information through CAD drawings, engaging in a back-and-forth communication process to ensure every detail aligns with the project's vision.
We offer samples for approval, considering color, veins, texture, finish, etc. Once confirmed, we provide a comprehensive quotation and lead time. Upon order confirmation, we work closely with project managers and architects, ensuring seamless execution. From overseeing factory production, precise factory detail cutting and polishing, careful packing, and navigating ocean freight shipping, and customs clearance, to the final delivery, we meticulously handle every step with precision and care.
Embark on a visual journey showcasing the excellence of OTILE with short video clips from our recent projects in Qatar, China, South America, the UK, and various other locations. If you're envisioning a similar project and desire a personalized quotation, kindly reach out to us at [email protected]. We are enthusiastic about the prospect of turning your dream project into reality with our premium materials and unmatched service.
Discover the perfect blend of quality, variety, and service at OTILE.com. We look forward to not only meeting but exceeding your expectations as we build a lasting relationship with you. Your dream project deserves nothing less than the best, and at OTILE, we make it a reality.
Our Team
Ali R.
Becky L.
Helen S.
Xiao Z.
Lee
Fan C.
Allan A.
Rose Ann A.
Dale D.
Roy C.
Kristian C.
Jeffrey D.
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